Episode 5
Firestone, Pinehurst, Pebble Beach… Now Kokomo: The Country Club Turnaround Expert Jay Biggs
#countryclub #networkingtips #golfclub #businessgrowth
Jay Biggs, GM and President of Kokomo Country Club, shares his remarkable journey from a young golf pro at Firestone Country Club to a turnaround specialist who has revived struggling private clubs across the country — including stints at Pinehurst Resort and caddying at Pebble Beach. In this episode, Jay breaks down exactly how he's transforming Kokomo Country Club from a struggling 140-member club into a thriving community hub with nearly 300 members, upgraded amenities, a world-class culinary team, and a culture that's busting the "snobby country club" stereotype wide open.
02:15 — Meet Jay Biggs: From New Albany to the Golf World
06:30 — Breaking Into Big-Time Golf at Firestone Country Club
11:00 — ClubCorp's Turnaround Model & Jay's 14 Moves Across the Country
16:45 — From Pinehurst to Pebble Beach: Caddying in "Retirement"
21:00 — How Ken Lucas & a Golf Outing Led Jay to Kokomo
25:30 — First Impressions of Kokomo Country Club & the Vision
30:00 — Rebuilding the Dining Room, Kitchen & Food Culture
35:15 — The Billing Nightmare (And How They Fixed It)
39:45 — Building the Dream Team: Chef George, Chad Allen & Rick Witt
44:00 — Pickleball Courts, Pool Renovations & the Kid Zone
48:30 — Busting Country Club Myths & Who the Club Is Really For
52:00 — Networking at the Club: Why Entrepreneurs Belong Here
56:15 — What's Coming Next: Simulators, Outdoor Dining & Full Membership
59:30 — How to Try Kokomo Country Club (2-Month Trial Membership Details)
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